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Professional Debt Recovery - Debt Collector Job Description
 Pay:
Pay will depend on previous working experience.
Hours:
- 40 hours per week
- 8:00 AM till 5:00 PM Monday and Wednesday with an hour for lunch
- 8:00 AM till 7:30 PM Tuesday and Thursday with an hour for lunch and half hour from 5:00 PM till 5:30 PM for dinner
- 8:00 AM till 12:00 PM on Friday
Benefits:
- Immediately: Holidays and Bonuses
- After a 90-day training period: group health insurance (employee pays half and SRA pays half) & a Credit Union Membership
- After one year: compensated time for 5 days vacation and 7 days sick time
Job Description:
Your duty as a Debt Collector is to make telephone calls using an automatic dialing system and readily
knowing the answers to FAQ.
You would be responsible for maintaining a complete debt collection portfolio
using the
support framework designed. i.e.: learning policy and procedure for accessing
letters, sources of needed information and scheduling requirements to achieve
successful recovery.
Employees must develop technical knowledge to add, change and delete information
in the file screens, memorize action codes, properly use forms for department
networking, skip tracing methods,
and in general mastering the collection system
to appropriately and effectively work the debts assigned to you.
Displaying a professional manner while selling, teaching and showing the debtors or patients
how to pay their debts in full within a timely manner will benefit them as well as the
creditor.
Using the verbal skills and communication techniques taught during the training
courses to manage people to the point public opinion remains in favor of our
clients.
We are looking for employees who can prove able to work unsupervised after the
initial training by holding the percentage of debt recovery on the collection desk at
industry standards. Minimizing losses while cost effectively estimating probability
of successful recovery and implementing decisions on a course of action.
Skills/Qualifications:
Proper grammar, math, typing, a persuasive negotiator who is quick thinking and
able to use information at hand to quickly work out result oriented remedies best
resolving issues for all parties.
How To Apply For This Position:
To apply for a SRA job opening, download and print our employment application. Mail
the completed application, as well as, a copy of your resume, copy of your drivers
license, and a copy of your social security card to:
SRA
Attn: Lynn Adams
1456 Ellis Avenue
Jackson, MS 39204
Career Resources with Smith, Rouchon & Associates:
Our online PDF forms require the FREE Acrobat Reader. Download
Adobe Acrobat Reader.
SRA is an Equal Opportunity Employer (EOE). Qualified applicants are considered for
all positions without regard to age, race, color, religion, sex, national origin,
sexual orientation, marital, veteran status, or the presence of non-related medical
conditions or handicaps.
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